Effective date: May 15, 2016
Thanks for using WebFlux. Here, we'll explain how and why we collect information when you use our Service. We'll also explain the specific ways we use and disclose that information. We take your privacy seriously, and we never sell lists or email addresses.
Journey Group, Inc. ("Journey Group"), the creator and owner of WebFlux, is committed to protecting the privacy of all individuals who:
visit WebFlux's website located at yourwebflux.com, which includes all subdomains, present and future (the “Website”); and use the content curation Service accessible via yourwebflux.com (the "Platform").
To make this policy easier to read, we call the Website and the Platform together the "Services".
When we talk about “Personal Information,” we mean information relating to you or other identifiable individuals. It is Journey Group's policy to respect your privacy and the privacy of all users of the Services. This Privacy Policy has been established to help you understand our commitment to protecting your privacy and personal data, and the steps we take to ensure it. By visiting and/or using any of the Services, you agree to be bound by the terms of the present Privacy Policy. Journey Group reserves the right, at any time, to modify or replace the Privacy Policy. The most recent version of the Privacy Policy is available at yourwebflux.com/privacy. Your use of the Services following the posting of any changes to the Privacy Policy constitutes acceptance of those changes.
We collect Personal Information (such as registration and account information) from our customers and users of the Services for our own purposes, such as to provide and administer the Services. We’re the data controller in respect of this information.
We also process Personal Information on behalf of our customers as their data processor, such as content generated, requested or published via the Platform in accordance with the instructions our customers give us through the Services (including, for example, the information our customers monitor or collect from social media sites like Twitter, Instagram and Facebook through the Services). Our customers control how their Customer Content is collected and used. In legal terms, this means that our customers are the data controller of their Customer Content. Accordingly, we only use Customer Content to provide the Services to our customers in accordance with the lawful instructions they give us through the Services.
The Services by their nature allow our customers to connect their accounts through the APIs of our various Supported Platforms (such as Twitter, Instagram and Facebook) and any applications developed by third parties that Journey Group does not own or control that our customers choose to access. This Privacy Policy does not cover any information or other content you can view via the Services on Supported Platforms or information you provide to Third-Party Apps accessed via the Services. While we attempt to facilitate access only to those Supported Platforms and Third-Party Apps that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of any Supported Platforms or Third-Party Apps. We encourage you to carefully review the privacy policies of any Supported Platforms or Third-Party Apps you access via the Services.
When you first register for a WebFlux account, and when you use the Services, we may collect some Personal Information about you such as:
your name, email address and other contact details the geographic area where you use your computer and mobile devices a unique WebFlux user ID which is assigned to you upon registration other optional information as part of your account creation your IP Address and, when applicable, timestamp related to your consent and confirmation of consent other information submitted by you or your organizational representatives via various methods (phone, email, online forms, surveys, in-person meetings, etc) user generated content (such as messages, posts, comments, pages, profiles, images, feeds or communications exchanged on the Supported Platforms) information we may receive relating to communications you send us, such as queries or comments concerning our Services
WebFlux also automatically collects and receives certain information from your computer or mobile device, including the activities you perform on our Website, the Platforms, and the Applications, the type of hardware and software you are using (for example, your operating system or browser), and information obtained from cookie. For example, each time you visit the Website or otherwise use the Services, we automatically collect your IP address, browser and device type, access times, the web page from which you came, the regions from which you navigate the web page, and the web page(s) you access (as applicable).
Journey Group uses WebFlux data for the following general purposes:
to identify you when you login to your account to enable us to operate the Services and provide them to you to verify your account and for security and authentication (including security tokens for communication with installed Third-Party Apps) to analyze the Website or the other Services and information about our visitors and users, including research into our user demographics and user behaviour in order to improve our content and Services to contact you about your account and provide customer service support, including responding to your comments and questions to keep you informed about the Services, features, surveys, newsletters, offers, contests and events we think you may find useful or which you have requested from us to better understand your needs and the needs of users in the aggregate, diagnose problems, analyze trends, improve the features and usability of the Services, and better understand and market to our customers and users to keep the Services safe and secure
We also use non-identifiable information gathered for statistical purposes to keep track of the number of visits to the Services with a view toward introducing improvements and improving usability of the Services. We may share this type of statistical data so that our partners also understand how often people use the Services, so that they, too, may provide you with an optimal experience.
WebFlux is a social media management tool. By its nature, Services enable our customers to bring together their social networks and combine with various content from around the Web, all in one place.
In particular, the various Services allow our customers to instantly connect to other third party services, including “Supported Platforms” such as Twitter, Instagaram, Facebook, etc. When our customers link a Supported Platform or a third party service (such as OpenID) to their WebFlux account or when they register with a Supported Platform through their WebFlux account, our customers can choose to instantly collect, process, share and access such third party services and Supported Platform via their WebFlux account (subject to the terms of the license agreements with the Supported Platforms and other third party services). In this way, our customers can obtain, use and analyze public Personal Information from Supported Platforms and third party services of their choosing, and also store, view or display Personal Information through the functionality in the Services. Such information can include Personal Information of all types, including but not limited to the following categories:
user generated content (such as messages, posts, comments, pages, profiles, images, feeds or communications exchanged on the Supported Platforms) contact details (such as name, email address, telephone number) additional individual information (such as age, gender, employer, profession, geographic location, education information, financial status, habits and preferences) information relating to individual’s real-time location
By using any of the Services, or submitting or collecting any Personal Information via the Services, you consent to the collection, transfer, storage disclosure, and use of your Personal Information in the manner set out in this Privacy Policy. If you do not consent to the use of your Personal Information in these ways, please stop using the Services.
WebFlux uses tracking technology (“cookies”) on the Website and in the Platform, including mobile application identifiers and a unique WebFlux user ID to help us recognize you across different Services, to monitor usage and web traffic routing for the Services, and to customize and improve the Services. By visiting the Website or using the Services you agree to the use of cookies in your browser and HTML-based emails. Cookies are small text files placed on your device when you visit a web site, in order to track use of the site and to improve your user experience.
The Services use “session cookies”, which improve your user experience by storing certain information from your current visit on your device, such as log-in information. These enable us to remember your log-in session so you can move easily within the Services. Without these session cookies, we wouldn’t be able to provide the Services to you. These session cookies have limited functionalities and expirations, and you will be required to re-enter your WebFlux log-in information after a certain period of time has elapsed to protect you against others accidentally accessing your account contents and related Personal Information.
WebFlux uses a specific cookie in order to facilitate the use of Google Universal Analytics for users logged-in to the Applications or the Platforms (“Active User). If you are a Active User, Journey Group may use your WebFlux user ID in combination with Google Universal Analytics and Google Analytics to track and analyze the pages of the Services you visit. We do this only to better understand how you use the Website and the other Services, with a view to offering improvements for all WebFlux users; and to tailor our business and marketing activities accordingly, both generally and specifically to you. Google Analytics cookies do not provide Journey Group with any Personal Information.
Learn more about privacy at Google.
Most computer and some mobile web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. Please note however that, by blocking or deleting cookies, you may not be able to take full advantage of the Services
Except as provided in this Privacy Policy, Journey Group does not divulge any Personal Information gathered via the Services (including Customer Content) to third parties. Notwithstanding anything in the Privacy Policy to the contrary, we may share any information we have collected about you or Customer Content:
Subject to obligations consistent with this Privacy Policy, we may also disclose information to our affiliates, agents, contractors, and service providers in order to facilitate the functioning of the Services or to perform tasks that are integral to the Services, such as processing transactions, fulfilling requests for information, or providing support services or other tasks, from time to time. Information may also be transferred from WebFlux to the third parties in control of the Supported Platforms, but only to the extent required in order for the Services to function properly.
We use industry best practices to keep any information collected and/or transmitted to the Supported Platforms or Third-Party Apps secure. This includes the use of HTTPS with TLS (Transport Layer Security), which encrypts all transmitted data, and OAuth 2.0 protocols for authentication and data transfer to Supported Platforms and Third-Party Apps.
Certain Personal Information, most notably WebFlux log-in details, is encrypted during transmission using TLS. Once validated within our system, passwords are deleted from our system. In addition, WebFlux uses third-party vendors and hosting partners such as Amazon to provide the necessary hardware, software, networking, storage, and related technology required to run the Services. These vendors have been selected for their high standards of both physical and technological security, including ISO and SSAE16 certifications.
When payments are processed via credit card, WebFlux uses third-party vendors that are PCI-DSS Compliant. At no point does WebFlux have access to your credit card information.
You should bear in mind that submission of information over the Internet is never entirely secure. We cannot guarantee the security of information you submit via the Services whilst it is in transit over the Internet and any such submission is at your own risk, and this risk is specifically disclaimed in our Terms.
If you are an Active User, it is advisable that you log out of your account at the end of every session and not leave a logged-in account unattended for any period of time, particularly if you use a shared computer or device.
WebFlux uses email as the primary mode of communications with our users. We want to respect your privacy by only sending emails of interest to you. You can manage your email preferences, such as opting-out or unsubscribing from emails sent by WebFlux, by adjusting your preferences in your account settings. You may also opt-out or unsubscribe from any future email communications from within a link provided in each email correspondence that we send you.
You can contact us to obtain a copy of the Personal Information held about you by us. This may be subject to a fee not exceeding any prescribed fee permitted by applicable law. You can also ask us to correct and, where relevant, erase that information. Please note that certain Personal Information may need to be retained by WebFlux for a period of time following cancellation of your account where this is necessary for our legitimate business purposes or required or authorized by applicable law. As mentioned above you have a right to change your email preferences at any time.
You should be aware that WebFlux acts as a conduit between our users and the various Supported Platforms and Third-Party Apps. In several instances, the content published via WebFlux will not be in WebFlux's custody or control, and any content that has been shared by you through any Supported Platform or Third-Party Apps via the Services may continue to be available to third parties and the public at large, as this content is now under the control of the operators of the Supported Platforms and/or the Third-Party Apps.
If you have any questions about this Privacy Policy, please contact:
General Counsel, Journey Group Legal Services
c/o Journey Group, Inc.
PO Box #315
Charlottesville, VA 22902